Customer Support Associate

Remote · Chicago, Illinois, United States · Customer Service


Position Overview:

We are currently looking for an eager partner who is passionate about fishing to join our customer service team in supporting the overall customer experience. When our customers have questions, requests or suggestions about our service, they turn to our customer support team for answers. The Customer Support Associate acts as the direct link between Catch Co. and our existing and potential customers by providing specific information about the services and products we offer. This position will also closely assist the Customer Support manager in evaluating and improving the customer experience by analyzing order fulfillment trends and operational opportunities.

What you will do:

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